A quick question.
A reply hours later.
By the time you reply between boat trips, the diver has booked elsewhere.
The inquiry assistant for dive centres
More bookings.
Less admin. Even while you’re underwater.
Talay replies to your inquiries within seconds, follows up and lets divers book online. All under your centre’s name.
- Free to use
- No monthly fees
- Works alongside your booking system
Your dive centreAssistant · replies in seconds
23:47 · shop closed
Diver: Hi! There are two of us, never dived before. How much is the Open Water? I'm also a bit scared of deep water 😅
Replied in 8 seconds
Assistant: Hi! I'm Mia, the dive centre's virtual assistant 🙂 If I can't help with something, just ask for a colleague.
Totally normal, lots of people feel that way before their first dive 🙂 You start in the pool at your own pace, with your instructor right next to you, and extra time costs nothing. Not sure yet? The Basic Diver is a good way to start: just one day, and afterwards you decide whether you want to continue.
Open Water: 3 days, 12,500 THB
Includes all dive gear, learning materials, certification and 4 nights of A/C accommodation.
You pay a small deposit online to secure your spot, the rest at the shop.
Pick your start date here 👇Book now
Totally normal, lots of people feel that way before their first dive 🙂 You start in the pool at your own pace, with your instructor right next to you, and extra time costs nothing. Not sure yet? The Basic Diver is a good way to start: just one day, and afterwards you decide whether you want to continue.
Open Water: 3 days, 12,500 THB
Includes all dive gear, learning materials, certification and 4 nights of A/C accommodation.
You pay a small deposit online to secure your spot, the rest at the shop.
Pick your start date here 👇Book now
Diver: What should we bring? And can we start on the 15th?
Assistant: Just bring swimwear, a towel and sunscreen 🙂 All dive gear and a dive computer are included.
Courses can start almost any day, and you pick your start date yourself on the booking page. Want to start tomorrow? Book a course or the Basic Diver before 16:00 (Thai time) today, because there's an orientation at 17:00 the day before your start.
Courses can start almost any day, and you pick your start date yourself on the booking page. Want to start tomorrow? Book a course or the Basic Diver before 16:00 (Thai time) today, because there's an orientation at 17:00 the day before your start.
no reply · next morning
Automatic follow-up
Assistant: Hey, just checking in 🙂 Any questions I can help with?
Your booking link is right here whenever you're ready:Book now
Your booking link is right here whenever you're ready:Book now
Booked and paid online
Assistant: You're booked! 🎉
Open Water
Date: 15 November
Divers: 2
Deposit: paid online ✅
The rest: at the shop
See you soon on Koh Tao! If anything changes, just message us here.
Open Water
Date: 15 November
Divers: 2
Deposit: paid online ✅
The rest: at the shop
See you soon on Koh Tao! If anything changes, just message us here.
Your team gets
New booking via Talay ✅Open Water on 15 November · Divers: 2
Deposit paid online. The rest is paid at the shop.The inquiry came in at 23:47, while the shop was closed.
Deposit paid online. The rest is paid at the shop.The inquiry came in at 23:47, while the shop was closed.
Answers on
WhatsAppInstagramMessenger
Coming soon
LINETelegramWebsite formsEmail
You’re on the boat.
Who’s answering?
Meanwhile, a diver is asking about a course, and messaging three other centres.
A quick question.
“Let me think about it.”
Then nothing.
Nobody follows up, and the booking quietly disappears.
Plenty of messages.
Little visibility.
Which inquiries became bookings? Nobody really knows.
We sent 67 enquiries to dive centres on Koh Tao in October 2026, the way a real diver writes. What came back:
7.2 hoursmedian wait for a real answer to a message sent at night
0 of 38night messages answered within the hour
0replies that came with a way to book or pay
Everything your team gains
Never miss an inquiry
A fast, helpful reply to every message, day and night.
More inquiries become bookings
Talay recommends the right course, follows up and lets divers book straight away.
Save your team’s time
No more typing the same answers about prices, courses and dive times.
Speak your diver’s language
Ten languages today, more on request. Always with your own prices and policies.
Stay in control
Let Talay answer day and night, or only when you’re closed. Your team can take over any conversation, and medical questions always go to you.
Everything in one place
Conversations, bookings and results in one dashboard, on your computer or phone.
How Talay works
Most of it runs on its own. Your team steps in where it matters.
Divers reach out
With a question about a course, a price or a date.
Talay answers within seconds
In their language: it recommends, answers questions and follows up.
The diver books online
With a deposit. Or walks in, or your team takes over.
Everything lands in one place
Chats, bookings, results and settings, in your customer zone.
Your customer zone
Chats, bookings, results and settings. On your computer or phone.
Today
Your morning in one look
Who needs your team, who’s on the boat today and tomorrow, and divers arriving soon who haven’t booked yet.
Conversations
Every conversation, one inbox
WhatsApp, Instagram and Messenger together. See who needs your team, reply yourself or send a booking link in one tap.
Bookings
Today’s divers, ready for the boat
Who’s coming, what’s paid online and what to collect at the shop. Remind divers who didn’t finish paying.
Dashboard
See what Talay brings in
Revenue, bookings, conversion and how many inquiries came in outside office hours.
Settings
You decide when the assistant answers
Day and night, or only outside your office hours. Pause it any time, for a storm or a holiday.
Book a free demo20 minutes, no commitment.
Your centre. Your bookings. Your way.
Talay works alongside your booking system. Your team stays in control.
Keep your current tools
No need to replace your booking software or CRM.
Keep your direct bookings
Walk-ins and direct bookings stay yours, without commission.
Online booking, never required
Divers can book through Talay, but never have to.
Have the final word
Move or cancel any Talay booking within two hours.
Free to use. Pay only for bookings made through Talay.
No setup fees. No subscription. No fixed-term contract.
Commission rates are agreed with your centre before you start. Divers pay your normal prices, with no booking fee.
Free
- Setup with your prices and courses
- Instant replies and follow-ups
- Online booking pages
- Customer zone and dashboard
Commission
Only when a diver books and pays a deposit through Talay. Settled through that deposit, so nothing to pay afterwards.
Always commission-free
Walk-ins, direct bookings and bookings in your own system.
Questions dive centres ask
Is Talay a booking system?
No. Talay handles the inquiry until the diver books. Your booking system and CRM stay the same.
Do divers have to book through Talay?
No. They can still walk in, call or book with you directly. Only bookings made through Talay carry a commission.
What does it cost?
Nothing to use. Talay earns a commission only on bookings made through Talay, at rates agreed with you up front.
Can I try it first?
Yes. Chat with our demo dive centre on WhatsApp, Instagram or Messenger, as if you were a diver, and see how it answers.
Can Talay answer only when we’re closed?
Yes. Choose day and night, or only outside your office hours. During office hours every message waits for your team, and you can switch any time in your customer zone.
How long does it take to get started?
About 20 minutes to tell us your courses, prices and rules. We set up your assistant and send you a test number, so you can try it yourself before anything goes live.
Which channels does Talay work with?
WhatsApp, Instagram and Facebook Messenger today, each under your centre’s own name. LINE, Telegram, website forms and email are coming.
Does Talay use AI to write its replies?
Only as far as you allow. AI reads and understands what the diver asks, in any language, and picks the right reply from more than 250 fixed scenarios, filled in with your own prices, times and policies. If you turn on Free answers, Talay can also write a short reply to a question no scenario covers, using only facts your centre has approved. Prices, policies, bookings and medical questions always stay fixed, so Talay never makes up a price or a promise. You choose how free Talay may answer.
Which languages does it speak?
English, Dutch, French, German, Spanish, Thai, Chinese, Russian, Italian and Korean today. Other languages get English for now, and more can be added.
Can our team take over a conversation?
Yes, at any time. Reply from your customer zone or inbox and Talay steps back.
What about medical questions or complaints?
They always go to your team. Talay never gives medical advice.
What if a diver asks something Talay can’t answer?
It tells the diver a colleague will reply and alerts your team. Medical questions, large groups and schedule changes always go to you. Once your team replies, Talay steps back in that chat.
Can we stop any time?
Yes. Pause the assistant or switch it off whenever you want. No contract, no notice period.
Does Talay bring us new leads?
No. It makes sure fewer of the inquiries you already get are lost.
See Talay in action.
We show you Talay with your own centre’s name, prices and courses.
Free 20-minute demo, by video or in person. No commitment.
Prefer WhatsApp? Message us or email info@talay.io.
Want to try it first? Chat with our demo assistant on WhatsApp, Instagram or Messenger.
Thanks! Your request is in.
Pick a moment for your demo now. You’ll get a confirmation by email with the video link.